【Payment made by card】
If you made your payment with a card, after the merhant processes the refund, it will be transferred to your payment card. Atome will refund to you and it will take about 7-14 working days.
【Payment made by conveninence store payment】
If you made your payment with convenience store payment, after the merchant processes the refund, it will immediately be credited to your Atome account as overpaid balance. The overpaid balance can be used for repayment of your exisiting orders*, or can be transferred to your designated bank account**. In order to enable this, please contact our customer support via email: email@example.com
*: Please note that you can use the overpaid balance for your earliest repayment only.
**: The minimum transfer amount is \1,000
If you have any questions, please email to firstname.lastname@example.org