My card has been stolen/lost, what should I do if someone is using my card information to make a purchase using Atome? 16 September 2022 04:15 Updated Please contact your card issuer immediately to inform the loss of your card. If you have any questions, please contact us at firstname.lastname@example.org. Related articles What does this message ‘We're unable to process your application’ mean? What does this message ‘Sorry, we are unable to process your payment’ mean? My phone has been stolen/lost, what should I do if someone is using my account to make a purchase? Does Atome protect my personal information? What happens to the points earned upon a purchase refund?